Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Duration Purpose
PHPSESSIONID session Cookie native to PHP, enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the browser is closed.
cookiesDirective 1 Year The script provides a mechanism for informing your visitors about how you use cookies on your website. It can also control cookie setting javascripts until consent for cookies has been obtained.
hsAuthToken session Represents an authorized user token
location 1 Year Store user geo location
promoBanner session Temporary promo banner at the top of the page
uid session Represents an authorized user ID
__hstc 2 Years Used by HubSpot platform. Used for website analytics.
_ga 2 Years Google Analytics cookie helps website owners measure how users interact with website content
hsfirstvisit 9 Year Used by HubSpot platform. Used for website analytics.
hubspotutk 10 Years Used by HubSpot platform. Its purpose is user authentication.
optimizelyBuckets 10 Years Cookie set by the Optimizely website optimisation plaftform. Used to store the page variants assigned to a user for A/B performance testing
optimizelyEndUserId 9 Years
optimizelySegments 10 Years
optimizelyPendingLogEvents 1 minute
PRUM_EPISODES Session Cookie associated with web analytics services provided by Pingdom. It measures page loading speed.
IDE 1 Year Online publishers use Doubleclick (Google) to display adverts on their websites.
id
__hssc 1 hour Used by HubSpot platform for website analytics.
__hssrc Session
__hstc 2 Years
_dc_gtm_UA-xxxxxxxx 10 minutes This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page
_hjIncludedInSample session This cookie is associated with web analytics functionality and services from Hot Jar. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.
adiLP 30 minutes This cookie is set by software from ResponseTap. The software provides website owners with the ability to link website visitor behaviour to telephone calls made to the company as the result of a visit. The cookie is used to help track visitors who have multiple tabs open in the same browser to prevent errors in tracking.
adiS 30 minutes
adiV 1 Year
adiVi 30 minutes
fr 3 months cookies sent to Facebook when a site with Facebook social plug-ins is visited

 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.